Secure communications for the
world’s medical professionals

UNIQUEDOC FAQs

Registration with UNIQUEDOC

Registering with UNIQUEDOC can be done either on the iPhone, iPad app or website. You will be asked to create a 6 digit PIN code and a password of no less than 8 characters. As with any online password, longer than 8 characters (and simple) is better than shorter (and complex). Long and complex is good too, but make sure it’s memorable. We also recommend trying a password manager.

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Payment for paid plans is monthly. Cancellation terms here.

Medical Verification takes up to 5 working days. Personal Verification takes up to 24 hours. Some members might be asked for further information as part of an additional security check.

Once your payment details have been accepted, your paid plan will be activated. The first month will be debited only when verification is complete, so those waiting Medical Verification will be afforded Bronze functionality until the check is completed.

Verification and contact initiation

What is UNIQUEDOC Personal Verification?

Free plans allow you to evaluate the UNIQUEDOC application albeit with limited functionality and restrictions with who you can connect. Part of the registration process to UNIQUEDOC’s paid plans is Personal Verification. This first level of security is performed by GBGroup. You will need a valid Passport to complete this check. This may take up to 24 hours.

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What is UNIQUEDOC Medical Verification?

UNIQUEDOC allows registered medical professionals to take confidentiality to a second level. Silver and Gold UNIQUEDOC plans for Medically Verified members start when your medical registration has been cross-referenced against official country databases.

Other Medically Verified members can then be sure of your status as a bona fide healthcare professional and vice versa. You will need to enter title, name, speciality, registration number, primary workplace and the governing body that administers your medical registration. Medical Verification takes up to 5 working days.

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Who can initiate contact on UNIQUEDOC?

Who can initiate contact on UNIQUEDOC?

Subscription plans

  • £13.99 per month – charged each month to your credit card. Cancellation terms
  • Medical Verification – for complete piece of mind
  • Create and join unlimited Groups
  • Create and join unlimited Events
  • Initiate connection with all members
  • Unlimited Audio Chat*
  • Unlimited Video Chat*
  • 200GB Secure Storage
  • Manage Notifications

*Subject to internet connectivity and bandwidth

Gold subscription plan

How many messages can I send to my connections per month?

You can send an unlimited number of messages to your UNIQUEDOC connections.

How many groups can I join or create on UNIQUEDOC?

You can join or create an unlimited number of groups.

How many events can I join or create on UNIQUEDOC?

You can join or create an unlimited number of events. This includes special webinars, lectures and training on the UNIQUEDOC platform where an option to charge for attendance is available.

Is there a limit to the number of people that I may communicate with on the audio and video chat?

As a Gold member there are an unlimited number of people who you can communicate with on both audio and video chat.*

May I speak to anyone on the website even if their verification level differs from mine?

Yes, as a Gold member you are able to initiate communication with anyone on the platform. While you are free to communicate with anyone you like, if the person you choose to communicate with is not a Gold, Silver or Bronze subscription member, we are unable to guarantee their identity.

How much memory is available on my Secure Storage?

Gold members have the most cloud storage space available at 200GB of memory for videos, pictures or anything else you’d like to store.

Can I publish research on UNIQUEDOC?

We are developing a publishing environment where Gold members can publish and charge for their research. Email us for details.

Can I create business conferences?

We are developing the Events functionality where Gold members can create specialist Events. Email us for details.

Is there a cost per month to be a Gold subscription member?

Yes, the price is £13.99 per month.

Are payments made on a monthly, quarterly or yearly basis?

Your credit card will be charged monthly.

Does my account need to be verified before I can sign up for a Gold subscription?

To become a Gold member your identity will need to be verified. We do this through a company called GBGroup, an internationally recognised identity intelligence service. Medical verification is also required at this level.

*Subject to internet connectivity and bandwidth

  • £4.99 per month – charged each month to your credit card. Cancellation terms
  • Medical Verification – for complete piece of mind
  • Create and join unlimited Groups
  • Join unlimited Events
  • Initiate connections with all members
  • Unlimited Chat and Messaging
  • Multi Audio Chat (max 5)*
  • Multi Video Chat (max 5)*
  • 50GB Secure Storage
  • Manage Notifications

*Subject to internet connectivity and bandwidth

Silver subscription plan

How many messages can I send to my connections?

As a Silver subscription member you can send an unlimited number of messages to your connections.

How many groups can I join or create on UNIQUEDOC?

You can join or create an unlimited number of groups.

How many events can I join or create on UNIQUEDOC?

As a Silver member, you can join an unlimited number of events, which also include informative webinars, lectures and special training. However, if you would like to create events you will need to upgrade to Gold membership status.

Is there a limit to the number of people that I may communicate with on the audio and video chat?

You can communicate with up to 5 connections at any given time on both audio and video chat.*

How much memory is available on my Secure Storage?

As a Silver member you are allotted 50GB of space in your Secure Storage which also includes your Secure Vault.

Can I publish research on UNIQUEDOC?

Only Gold members will have the ability to publish research findings on the UNIQUEDOC platform.

Can I create business conferences?

Only Gold members will have the ability to create conferences.

Is there a cost per month to be a Silver subscription member?

Yes, the price is £4.99 per month.

Are payments made on a monthly, quarterly or yearly basis?

Your credit card will be charged monthly.

Does my account need to be verified before I can sign up for a Silver subscription?

To become a Silver member your identity will need to be verified. We do this through a company called GBGroup, an internationally recognised identity intelligence service. Medical verification is also required at this level.

*Subject to internet connectivity and bandwidth

  • £1.99 per month – charged each month to your credit card. Cancellation terms
  • Personal Verification
  • Create 10 and join unlimited Groups
  • Join 10 Events
  • Initiate connections with Bronze and FREE members
  • Unlimited Chat and Messaging with with all your Connections
  • Audio and Video Chat (one-to-one only)*
  • 5GB Secure Storage
  • Manage notifications

*Subject to internet connectivity and bandwidth

Bronze subscription plan

How many messages can I send to my connections per month?

You can send an unlimited number of messages to your connections and you are able to initiate contact with other Bronze or FREE members.

How many groups can I join or create on UNIQUEDOC?

As a Bronze member you can join up to 10 groups per month, but are unable to create any groups.

How many events can I join or create on UNIQUEDOC?

Bronze members can join up to 10 events per month – including webinars, lectures and training – but are unable to create events on UNIQUEDOC.

Is there a limit to the number of people that I may communicate with on the audio and video chat?

A Bronze member may communicate via audio chat with one other person. Video chat is not available for this subscription, but in an emergency, a Gold subscription member may contact you via video chat.*

How much memory is available on my Secure Storage?

5GB of storage is available for Bronze members. This space includes both your Secure Storage and Secure Vault.

Can I publish research on UNIQUEDOC?

Unfortunately, the Bronze plan does not allow you to publish research. Should this be an important aspect of UNIQUEDOC, we suggest upgrading to Gold membership.

Can I create business conferences?

Unfortunately, as a Bronze member you are not afforded the privileges to create business conferences. If this is an important service, we recommend upgrading to either the Gold subscription.

Is there a cost per month to be a Bronze subscription member?

Yes, the price is £1.99 per month.

Are payments made on a monthly, quarterly or yearly basis?

Your credit card will be charged monthly.

Does my account need to be verified before I can sign up for a Bronze subscription?

To become a Bronze member your identity will need to be verified. We do this through a company called GBGroup – an internationally recognised identity intelligence service. We will need to do a personal verification using either a driving license or passport – though this can change per country, more information is available in the verification section. Once you have been verified you may take advantage of the Bronze membership.

*Subject to internet connectivity and bandwidth

  • Join Groups by invitation only
  • Calendar
  • Chat only with other FREE plan holders
  • Messaging only with other FREE plan holders
  • Can accept audio and video calls*
  • 50MB Secure Storage
  • In-app notifications

*Subject to internet connectivity and bandwidth

FREE subscription plan

How many messages can I send to my connections per month?

As a FREE member you are only able to message those currently in your contact list who are also FREE members.

May I speak to anyone on the website even if their verification level differs from mine?

As a FREE member you may only communicate with other FREE members on UNIQUEDOC. A higher subscription level member may initiate contact with you, but not vice versa.

How many groups can I join or create on UNIQUEDOC?

Under the FREE plan, you are unable to create any groups. You are unable to create any groups and may only join by invitation.

How many events can I join or create on UNIQUEDOC?

As a FREE member you are unable to join events which could include webinars, lectures and trainings on UNIQUEDOC. We suggest upgrading to either Bronze, Silver or Gold membership levels.

Is there a limit to the number of people that I may communicate with on the audio and video chat?

FREE members may only accept incoming video calls and do not have the functionality to make outgoing calls to other members on UNIQUEDOC.

How much memory is available on my Secure Storage?

FREE members will receive 50MB of storage.

Do I need to be verified to use the UNIQUEDOC platform as a FREE member?

No, you do not need to be verified. A non-verified subscription level does however, restrict the way in which you can use UNIQUEDOC.